Research and reports.
Longer pieces from our engineers on software and AI in operations-heavy firms. Each one opens with its key findings, and the full report is a PDF.
- AI Agents and ChatbotsAI in Mid-Size Businesses: Adoption, Results and Why Pilots StallA review of 2024 to 2026 research on how many firms use AI, how few see it in profit, and why pilots stall. Plus what mid-size firms do differently.Read the report
- Workflow Automation and RPAFinance Back-Office Automation: Where the Returns Show Up FirstA review of published research on invoices, payment fraud, month-end close and cash forecasting, and which finance processes pay back first.Read the report
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